The Facebook option is one of the most convenient ways to store your game progress, but you should know that the Facebook button is only available for players 13 years old or older. This is mandatory by COPPA. You can find more about it here: Privacy Policy & Terms of Service
If you chose the wrong age by mistake right after the game's installation, you can also re-install the game and then put the correct age. However, please be aware that re-installation will delete the current progress that you have saved locally on your device. Sadly, there is no option to change the age in the game.
If you still encounter this issue, please submit a request below and provide your account information to contact our Support Team.
Your account information is important for us to know as it will help speed up the process of resolving your inquiry, along with any additional information that would be helpful in solving your request.
To retrieve your account information, you’ll need to do the following:
1. In the game, open the Settings menu by tapping on the Cogwheel icon in the upper left corner of the Home screen.
2. Tap on the version number located in the bottom right corner of the Settings menu.
3. A notification ‘Copied Info To Clipboard’ will appear if done correctly.
4. Along with your message, please paste the copied information.