Can’t find the solution to your problem in our FAQ? Then please get in contact with us by hitting Contact Us.
Please include your account information, as it will help speed up the process of resolving your message.
To do this, you’ll need to do the following:
In the game, open the Settings menu by tapping on the Cogwheel icon in the upper right corner of the Home screen
Please tap on the version number located in the lower right corner of the Settings menu
A notification ‘Copied Info To Clipboard’ will appear if done correctly
Along with your message, please put the copied information.
You can also answer some additional questions. It will help us pinpoint the problem that you are experiencing.
What exactly happened? Please share as many details as possible.
Has it happened multiple times or only once?
Have you experienced the issue before?
Did it start in the current version of the game?